Digital Communications

Our team produces online communications and websites that hit the mark, providing concise, engaging content that's SEO friendly.


Case Study

Delivering effective B2B digital communications

One Voice Media works closely with Exeter Chamber of Commerce to ensure its key messages, news and events are communicated effectively to members. We were asked to build upon this with a suite of dedicated digital communications tailored to members that both engaged and informed.


  • Comprehensive email service for members per week sent to 1,500 contacts
  • Working with analytics and campaign results to shape future programme
  • Over 1,000 business news stories digitally shared each year
  • Organic growth of 7,000 followers on Twitter
  • Continuous management of the website


“One Voice has implemented a comprehensive mix of digital communications for Chamber including a business news service for Chamber members; sharing important city news and updates with members - this service has seen impressive results and engagement. Their expertise with increasing the Chamber’s online profile through website management, email marketing and social media has significantly aided Chamber’s presence.” Derek Phillips, vice president of Exeter Chamber of Commerce

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The InExeter Christmas light switch on event 2018

One Voice was tasked with developing a PR, digital & marketing comms plan to support the event with two key objectives; communicate a venue change and a change of day.

The aim was to:

  • Draw families from a wider catchment into Exeter;
  • Encourage families to enjoy, explore and discover the city centre over a full day;
  • Raise footfall during the full Sunday trading day enabling all areas of the city to benefit;
  • Add to the Christmas in Exeter proposition: Thursday Cathedral Christmas Market opening, Friday Christmas Grotto launch, Saturday Guildhall and Sunday, InExeter celebration.

Activity included:

  • Preparing and issuing press releases to local, regional & broadcast media about the event
  • Generate unique and engaging content for the digital platforms 
  • Identify and buy advertising space in key media 

The event was a great success for the city with One Voice generating some strong results.

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We have worked with the following companies and events:

  • Bicton College
  • Princesshay
  • Exeter BID
  • Exeter Festival of South West Food and Drink
  • In Exeter
  • ExIST
  • Exeter Chamber of Commerce and Industry
  • Exeter and the Heart of Devon Hotels and Restaurants Association